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Support & Contact

Last Updated: January 20, 2026

Welcome to the Stonehenge Digital Education Support Center. We are committed to providing expert assistance to our professional community and paid members.

How to Get Support
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To ensure the fastest resolution, please direct your inquiry to the appropriate channel below.

1. Account & Premium Access (Priority 1)
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This channel is for urgent issues related to payments, member-only content access, or technical problems with the subscription system.

  • Email: [email protected]
  • Subject Line Format: Please include the relevant vendor code and your Transaction ID for immediate verification.
    • Example: ACCESS ISSUE: AWS SAA - [Your Transaction ID]
  • Response Time: We aim to respond to all access-related inquiries within 4 business hours.

2. Content Feedback & General Inquiries
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This channel is for non-urgent feedback regarding our technical analysis, reporting minor errors, or general questions about the platform.

  • Email: [email protected]
  • Note: Your feedback directly influences the iterative updates curated by Jeff Taakey. We highly appreciate detailed technical bug reports and pedagogical suggestions.

3. Business Development & Partnerships
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For inquiries regarding corporate licensing, bulk institutional purchases, or strategic partnerships.

Important Policy Reminders
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Regarding Refunds and Guarantees
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As outlined in our Terms of Service, due to the immediate and proprietary nature of our digital content, all sales are final and non-refundable. We encourage you to review our sample content and terms thoroughly before purchase.

Data Security & Privacy
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Your financial transactions are handled exclusively by Stripe. Stonehenge Digital Education does not store full credit card details on our servers. For more details, please refer to our Privacy Policy.

Thank you for choosing CloudCertPro for your cloud certification journey.